Monday, 21 September 2009

Economic crisis? Not for gourmet tea

Exotic flavours find an almost religious following; sales soar

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Guanyu said...

Economic crisis? Not for gourmet tea

Exotic flavours find an almost religious following; sales soar

New York Times
21 September 2009

The global economic crisis may have damped the appetite for high-end goods, but one small daily luxury - gourmet tea - has been posting surprisingly strong sales, prompting some tea brands to consider expanding around the world.

With names like Silver Moon, Emperor’s White Garden, Gout Russe Douchka and Sakura, Sakura, the teas reflect a wide range of exotic flavours, attracting an almost religious following among tea lovers.

While the rarest teas, like yellow teas, can cost US$2,120 for a kilogramme, gourmet teas cost 30 per cent more than standard teas on average, making them an affordable luxury for many.

‘There is definitely no crisis when it comes to gourmet tea; our sales have been increasing every year by 15-25 per cent ever since we started in 1987,’ said François-Xavier Delmas, founder and chief executive of Le Palais des Thes in Paris.

He said the company, which is privately owned, posted annual revenue growth of 19 per cent in 2007-8, with sales of 9.66 million euros (S$20.12 million).

Le Palais des Thes’ experience has been similar to that of other luxury tea brands, as well as specialty retailers.

‘Demand for quality products has remained strong,’ said Mark Daley, chief executive of Dean & DeLuca, a gourmet retailer based in the United States. ‘People are enjoying more time together, more time sharing with friends, more time home entertaining.’

Mariage Freres, a French merchant of exclusive teas, will open a boutique in Hamburg in November and another in Munich in December. It plans to expand to London in 2010 and then to New York and China. Its director, Philippe Cohen-Tanugi, said the company, which posted revenue of 50 million euros in 2008, could grow much faster if it developed a franchise network - something it declined to do.

‘Believe me, so many have called us for that, we could have opened a store a month and become a ‘Tea Starbucks’,’ he said, ‘but our rules of management have remained unaltered since 1983: complete integration and central decision taking in order to keep full control on the Mariage Freres image and identity.’

One of the most aggressive players is a new entrant to the market.

TWG Tea, based in Singapore, has managed in two years to expand its annual sales to 650 tonnes from nothing while also securing shelf space at Dean & DeLuca and getting served in Singapore Airlines’ first-class cabins.

TWG Tea’s chairman, Manoj Murjani, said he decided to invest US$10 million to found TWG Tea with four partners after an investment he made in a small tea company gave him a sixfold return within 18 months.

‘We’re really going for the high end of the market, and we’re thinking big and we’re starting big,’ he said. ‘From Year One to Year Two, we’ve grown in terms of revenues tenfold, and going forward, I think we will be growing at fivefold a year.’ He declined to give specific sales figures.

TWG Tea has one boutique in Singapore and plans to open a second one here in October, then its first in Japan and one in the Middle East in the first quarter of 2010. There are also plans for a shop in New York next year and a counter to open soon at a Dean & DeLuca store in New York.

The company clearly has a strong eye for marketing, positioning itself as an innovator with seasonal creations and developing beautiful, elaborate packaging. TWG teas start at US$4.20 for 50 grammes.

Guanyu said...

As with other specialist tea merchants, it aims to offer a large range of distinctive blends, including White House Tea, a pai mu tan white tea from Fujian, China, blended with red berries and rose petals, created to celebrate the presidential inauguration of Barack Obama.

Gourmet tea remains very much a niche segment of the overall tea market, which has grown steadily in recent years, largely because of tea’s perceived health benefits, market analysts said.

According to the United Nations Food and Agriculture Organization, world tea consumption increased to 3.75 million tonnes in 2007 from 2.95 million tonnes in 2003, the latest available data.

Data from IBISWorld, an industry research company, shows that tea consumption in the United States is on the rise, but it is still only the sixth most popular drink (not including tap water), after soft drinks, bottled water, beer, milk and coffee.

Specialty and gourmet tea is a fast-growing segment within the tea industry. In the United States, it is estimated to account for 8.5 per cent of the US$2.1 billion in sales in 2009.

‘The growth in the number of specialty tearooms in the US, which is estimated to total over 2,600, has further stimulated demand for gourmet and specialty tea products,’ IBISWorld wrote in a research note.

‘Similar to cafes, these establishments are changing the landscape of tea consumption to become a more social occasion.’

Even though tea consumption has been more strongly identified with the British, French companies have had a strong hold on the gourmet market for the last 20 years.

‘I think that’s because unlike the British, who are very used to drinking tea, the French had no preconception about tea; they are willing to experiment,’ said Mr. Delmas, of Le Palais des Thes.

Mr. Cohen-Tanugi of Mariage Freres added: ‘The French drink the widest range of teas in the world, bringing the same attention and connoisseurship to the choice of the right tea as they would the proper wine.’